Food and Nutrition
The Charlotte Hungerford Hospital, in conjunction with Morrison Healthcare Foodservice, is committed to providing you with meals to assure your satisfaction and nutritional well-being. Specialized menus are available to meet your personal, medical and nutritional needs. Juices, other drinks, and snacks are provided during the day and evening, carefully prepared by our dietary staff. Guest trays are available for patient visitors who would like to eat with you during patient meal times.

Meals are served during the following times:
Breakfast: 7:00 - 10:00 a.m.
Lunch: 11:15 a.m. -1:45 p.m.
Dinner: 4:30- 6:30 p.m.

Telephone
Personal outgoing telephone service is available 24 hours a day for all of our patients. Family and close friends may dial your room directly room number between 7:00 a.m. and 9:00 p.m. Long distance calls must be charged to your home phone, credit card or made collect.

Television
The Hospital is pleased to offer color cable television free of charge to all patients. A weekly television program guide is included in the Patient Guide given during admission.

Wheelchairs
Wheelchairs are available on all floors and may be requested from a hospital healthcare provider at any time.

Mail & Flower Delivery
Mail and flowers are delivered to hospital rooms daily by Hospital volunteers. Items received after discharge from the Hospital will be forwarded to the address given at admission.

Sign & Foreign Language Interpretation
If a patient requires an interpreter, professional assistance is available for foreign and sign language needs. Please ask your caregiver.

Transportation
Patients have access to transportation services. For cab service, contact Torrington City Cab, 309-9222. For Local bus service, contact Northwest Connecticut Transit District or
Kelly Transit Service at 489-9243.

Witnessing/Notary Public
A Notary Public is available during normal Hospital business hours. Contact Administration at 496-6540.

Valuables & Lost and Found
Patient property will be stored in a labeled designated container by hospital staff at time of admission if it is determined that valuables cannot be sent home with family or friends. The amount of cash and/or credit cards, if any, will be listed with any other property or valuables included in the container. The patient will be required to read and sign the "Patient Personal Property and Valuables Form" confirming the property being held for them. A copy of this form will accompany their chart throughout their stay and until discharge.

Book Cart
The Hospital distributes complimentary magazines and paperbacks to patients in their rooms on Mondays, Wednesdays and Fridays.

Inpatient Rehabilitation Services
The CHH Inpatient Rehabilitation Services include physical, occupational, and speech therapies for patients. Services are provided br certified occupational therapists for orthopedic pre and postoperative care, chronic pain, speech and swallow issues, long term planning, education and safety prevention, as well as necessary splinting and wound care.

TLC Tender Loving Care Program
Trained volunteers are available to give hand and foot massages to patients free of charge.  Please inquire with your caregiver for information or to request a massage.

Spiritual Care Services
CHH is dedicated to not only the health but also the spiritual needs of its patients. A Spiritual Care Coordinator oversees a group of chaplains that provides pastoral care to patients, friends and families. Chaplains work collaboratively with caregivers to counsel and integrate physical, emotional and spiritual health needs of all faith orientations. To speak with the Spiritual Care Coordinator or a Chaplain, please call 496-6543.

Bereavement Services
At CHH, we understand how difficult it is to loose a friend or loved one. Our caregivers want everyone to know that there are many things you can do to help cope during a time of personal loss. The Hospital has developed a resource and support guide containing helpful tips and information. To receive a copy, please call 496-6646.

Organ Donation
If a patient meets the criteria for organ or tissue donation, the option of donation is discussed with the patient’s next of kin. A representative from LifeChoice Donor Services can answer any questions related to this process at 1-800-874-5215.

Red Socks Program

The Charlotte Hungerford Hospital strives to keep patients safe at all times and is dedicated to the prevention of patient falls. The Red Socks Program is a new fall prevention initiative designed to prevent at-risk patients from falling. As part of the program, every patient is placed on “Universal Safety Precautions”. All patients are assessed for the risk for falling when they are admitted and throughout their stay so that the proper steps are initiated by an R.N. to ensure patient safety. In the Hospital, you may see patients wearing red socks, which is a way medical staff identifies those at-risk for falling and ensure their proper care.

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