Patient Relations

Patient Relations Department
(860) 496-6657

CHH Patient Relations is dedicated to guaranteeing quality patient care by making sure the “little things” do not go unnoticed. The Department responds to patient concerns and provides oversight of the Hospital’s complaint management process. The office also manages the patient survey process to monitor on-going quality assurance efforts and takes proactive steps to improve overall patient satisfaction and services.

Are we meeting your expectations?

The Patient Relations Department can assist you by finding answers to your questions or concerns that you may have
during your hospital stay.

Please call (860) 496-6657 to request a visit from Patient Relations staff or to express any concerns.

You may also leave a confidential voice mail on the Patient Relations Hotline at (860) 496-6879.