CHH Expands its Lifeline Medical Device Services and Offerings for Seniors

At Charlotte Hungerford Hospital (CHH), we know peace of mind is very important for both ourselves and our loved ones.  With this in mind, CHH is expanding its popular Lifeline Emergency Medical Response Service by adding a new Auto-alert option and introducing a new Phillips Medication Dispenser.

For an affordable monthly charge, CHH currently offers Lifeline, a two-way voice response transmitter system worn as a necklace or wristband that when activated during a fall or emergency sends a phone signal to the 24-hour staffed monitoring center to dispatch immediate aid. With Lifeline, subscribers can receive help 24 hours a day and not let a fall jeopardize their independence. At the push of a button they receive fast access to trained response associates, 24 hours a day, 365 days a year. Lifeline can be brought wherever a person goes, is waterproof, easily accessible, and thoughtfully designed and convenient.

CHH is now offering its Lifeline subscribers an additional optional fall detection component device called AutoAlert which has all the benefits of the standard Lifeline Medical Alert Service plus an added layer of protection. For a few more dollars a month, Lifeline with AutoAlert can automatically place a call for help if it detects a fall and the person is unable to push the button. AutoAlert, the most widely adopted fall detection technology on the market, detects greater than 95% of all falls automatically.

Lifeline has many satisfied participants in the area. One Torrington resident stated, “If I had Lifeline last week when I fell, I would not have been on the floor for three days.” A local resident of New Hartford added “I rely on my Lifeline, it has saved my life.”

Another new offering by CHH is the a new Philips Medication Dispenser designed to assist all people who rely on their medications to keep them healthy, but have complex medication schedules that as they age can lead to mistakes like missing doses, taking incorrect amounts, or taking medicines at the wrong times. This state-of-the-art dispenser, which comes programmed just for the individual, allows the individual to hear about their medications and take them all at the press of a button. In case they miss a dose, the dispenser is connected to a telephone line, so the dispenser can contact a caregiver or family member.

“By helping people take medications on schedule from convenient pre-filled dosage cups, the system can help reduce the number of unplanned visits to a hospital or physician, and most importantly allow them to remain independent.” CHH Lifeline Program Coordinator Kelley Benedict

One caregiver that used The Philips Medication Dispensing Service said, “If she doesn’t take her pill I get a phone call and I just call her and say “Mom, you forgot to take your pill.” That’s taken such a load off my mind.  I worried she’d take too many pills, not enough pills, and there’s so many that look alike and she gets confused.  So this way I know everything is working good, she’s taking all her pills, and on time.”

When purchasing your medical device, make sure that you are working with a dealer authorized by Philips Healthcare like Charlotte Hungerford Hospital.

For plan and pricing information or a demonstration of Lifeline services and devices, call (860) 496-6648 or visit

The Charlotte Hungerford Hospital is a 109 bed, general acute care hospital located in Torrington, Connecticut, that serves as a regional health care resource for 100,000 residents of Litchfield County and Northwest Connecticut. One-Thousand Employees, One Job, Your Health. Visit

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