CHH Offering New Payment Options Help Patients Manage Cost Of Care

(Torrington, CT)  Staying true to its mission of providing quality, compassionate, affordable health care, Charlotte Hungerford Hospital (CHH) now offers patients an affordable loan program to pay out-of-pocket hospital expenses, including high deductibles and copayments from their insurance plans. The loan program is offered through a partnership with ClearBalance®, the healthcare industry’s leading provider of consumer-friendly patient loans. Under the program, patients receive a zero-interest loan with reasonable, flexible repayment terms to pay out-of-pocket hospital expenses, including deductibles and insurance copayments.

“Patients need logical solutions to help manage the cost of care,” says Brian Mattiello, VP of Organizational Development at CHH. “The ClearBalance program will help give patients peace of mind knowing they can manage their financial obligations more affordably as part of their overall care experience.”

Patients can enroll in the ClearBalance loan program quickly and easily – no written application is required. They can add future medical bills to their balance. Patients can make monthly payments online, over the phone or by mail. The ClearBalance Patient Experience Center service team is available Monday through Saturday to answer questions and help patients manage their loan payments.

Consumers want options in how they pay for health care, agrees ClearBalance CEO Mitch Patridge. “Most patients would choose an affordable payment program to help cover out-of-pocket expenses,” he says. “We’re proud that Charlotte Hungerford Hospital selected ClearBalance as its partner to offer a financing option that will help enhance the patient experience.”

ClearBalance® is the leading provider of consumer-friendly patient loan programs to U.S. hospitals and health systems. Based in San Diego, ClearBalance has served 4 million patient accounts at hundreds of healthcare organizations nationwide since 1992. ClearBalance maintains the highest loan repayment rates in the industry. Our healthcare partners are able to significantly improve operating margins by increasing collections, while ensuring a positive experience for patients who appreciate the ability to affordably repay their direct cost of health care.

To receive more information on your options, contact CHH Billing Department at (860) 482-1830.

Charlotte Hungerford Hospital is a 109 bed, general acute care hospital located in Torrington, Connecticut, that serves as a regional health care resource for 100,000 residents of Litchfield County and Northwest Connecticut. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment. One Thousand Caregivers, One Job, Your Health. Visit for information.


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