CHH Opens New and Improved Emergency Department Entrance

Charlotte Hungerford Hospital has opened its new Emergency Department (ED) entrance located in the same location and parking area as the former ED entrance but closer to Litchfield Street. Patients and visitors are now welcomed by two large highly visible red “EMERGENCY” signs at the new entrance and should park in the same area they are accustomed to in the past.

The renovation competes the second phase of the hospital’s comprehensive, six-phase, multi-year, renovation and expansion project designed to modernize and enhancement the ED infrastructure and services. Also completed and put into operation is a new check-in area for staff members to greet patients and conduct a quick, private evaluation, a larger, more comfortable waiting room, state-of-the-art treatment and triage rooms, and new security, staff, and spiritual care areas.

New CHH ED EntranceThe ED upgrade project was initiated last year to improve patient privacy and comfort, provide less patient waiting time, improve patient flow and efficiencies, and better accommodate larger volumes and technical advances in patient care. When completed, CHH will have 34 Emergency Department treatment rooms and two triage areas, an updated nurse station, additional equipment and supply storage space, and rooms for nutrition, bariatric, EMS, and financial counseling services.

The CHH Emergency Department is open 24/7 all year and located at 540 Litchfield Street, Torrington, CT. For more information, call 860-496-6650. CHH also offers emergency care at the Winsted Health Center, 115 Spencer Street, Winsted, CT, seven days a week from 9 AM to 9 PM. Winsted ED can be reached at 860-738-6650.

“This is a very exciting milestone for the hospital’s emergency services with many more improvements to come. We realize this process will require adjustments to accommodate the upgrades and changes. We will do our best to keep all informed of our progress, and appreciate everyone’s understanding and cooperation as we move forward with this exciting project.” said Tim LeBouthillier, CHH spokesman. CHH ED Hallway






Charlotte Hungerford Hospital is a 109-plus bed, acute care facility serving the regional health care needs of thirty towns in northwest Connecticut. The Hospital was founded in 1916 as gift by industrialist Uri T. Hungerford in memory of his mother Charlotte, who had a “boundless energy and dedication for helping others.” He envisioned a community hospital to be a beacon of hope and a place of comfort for the ill and injured of our region, and through his generosity and support, made it a reality. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment. Charlotte Hungerford Hospital: One Thousand Caregivers, One Job, Your Health. For a full list of offerings and an online physician directory, visit


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