March 11-17 is Patient Safety Awareness Week

March 2018

Dear Neighbors,

The week of March 11, 2018 is Patient Safety Awareness Week – a time when medical professionals and caregivers promote patient safety and highlight the many practices and programs utilized to keep patients and their families safe.

We are excited this year as Charlotte Hungerford Hospital (CHH) is now affiliated with Hartford HealthCare, which enables us to share in their knowledge and expertise to further improve our care coordination, enhance our services, and assist recruit additional skilled healthcare providers.

The following program highlights illustrate some of the safety initiatives aimed at ensuring that our hospital and medical staffs achieve the highest levels of accountability and patient outcomes through best practices.

  • Safety Coach Initiative – Safety Coaches are specially trained, clinical staff members who help teach and support the reliable use of safety behaviors to keep patients, families, employees and visitors safe. Their goal is to reduce unintentional errors, encourage open communication, and identify and share safety improvement opportunities.
  • Antibiotic Stewardship Program – A new program where Pharmacy and Infectious Disease Staff regularly meet to review antibiotic use in hospitalized patients has helped reduce serious infections such as C-difficile. This frequent review of patient medications allows for prompt changes to prescribed medications if needed and helps assure patient safety.
  • Tru-D SmartUVC Robot – CHH introduced a germ-eliminating ultra-violet disinfection robot, to its already stringent list of disinfection routines aimed at protecting patients from serious hospital-acquired infections. Its purchase was made possible by a grant from The Draper Foundation Fund, a fund of the Northwest Connecticut Community Foundation.
  • Good Catch Program – In the fall of 2017, CHH began a staff program to recognize employees who have taken action to prevent potential “close calls” and errors before they happen. Developed as an extension of the Safety Coach program, teams meet monthly and are committed at all levels to focus on predicating and eliminating potential issues rather than reacting to them.

Moving forward, please be assured that YOUR safety is our number one concern.  We wish you good health throughout the year!

Quality & Risk Management Department
Charlotte Hungerford Hospital

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