Mission & Vision


The primary mission of Charlotte Hungerford Hospital is to improve the health and healing of the people and communities we serve.



To be the most trusted for personalized coordinated care.


Recognizing the worth and dignity of every human being, we fulfill our mission through the expression of core values rooted in our history, defining our present, and directing our future. Our values recognize patients, families, co-workers, colleagues and the community we serve without regard to ethnic or cultural differences, spiritual belief or lifestyle choices.  We pledge ourselves to the following values and beliefs and commit ourselves continually to seek out ways to embody them in our attitudes, services and care.

Caring – Every Hartford HealthCare staff member touches the lives
of the patients and families in our care. We treat those we serve
and each other with kindness and compassion and strive to better
understand and respond to the needs of a diverse community.

Safety – Patients and families have placed their lives and health in our hands. At Hartford HealthCare our first priority, and the rule of medicine, is to protect them from harm. We believe that maintaining the highest safety standards is critical to delivering high-quality care and that a safe workplace protects us all.

Excellence – In Hartford HealthCare, only the best will do. We work as a team to bring experience, advanced technology and best practices to bear in providing the highest-quality care for our patients and families. We devote ourselves to continuous improvement, excellence, professionalism and innovation in our work.

Integrity – Our actions tell the world what Hartford HealthCare is and what we stand for. We act ethically and responsibly in everything we do and hold ourselves accountable for our behavior. We bring respect, openness and honesty to our encounters with patients, families and coworkers and support the well-being of the communities we serve.